white screen when logging in

There seems to be a problem after logging in. I have contacted support

 

same here

 

taky to tak mám

 

Same here

 

Is anyone listening???? We can't play. White screen

 

wake up, mercy

 

Hello everyone,

We don’t know exactly what happened, but it should help if you delete or rename the “Bigpoint GmbH” folder located in %LocalAppData%, as described in the announcements. It is important to ensure that the client is completely closed before doing so!


Kind regards,
Flight-Attendant

 

dík už jsem zase ve hře

 

Thank you, problem solved on my computer

 

Hello everyone, hope you having a good day,
What really happened is that the last few old certificates from the remaining Flash libraries expired, Adobe since updated all of them to last till like 2035 but Skyrama never redownloads them on their own if the files themselves aren't missing so people who recently didn't remove their cached libraries encountered this problem once again. We actually informed about this with @michielvde the last time it happened with today's precise date.
(here: https://board-en.skyrama.com/thread...x-included-forward-to-devs.13985/#post-208873)
This could potentially again happen in 2027 as some of the certificate authorities expire around that time but Adobe is most likely gonna handle that as well and the same thing will apply. Skyrama launcher should get an update to fetch those .swz files at least few times a year so less tech savy people avoid this kind of issue, not much else can really be done but it's nothing catastrophic until Adobe keeps maintaining those certificates.

Good night everyone!

 

Hello bulva2,

Thank you; we had passed this on, but unfortunately, it seems it was overlooked once again. Following this latest issue, I searched for the original post and forwarded it again—just as I have done with this one. Thank you for your help. We hope that it won’t be lost sight of this time and that someone will address it promptly.


Kind regards,
Flight-Attendant