Can't play/White screen

Discussion in 'General Archive' started by Pandalore, Apr 8, 2017.

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  1. Pandalore

    Pandalore User

    After I log in I am now facing a white screen which goes on indefinitely. What is the fix to this so I can play?
     
  2. Hello Pandalore,

    the IT guys checked your account and could log in to your account without any problems.

    I would like to ask you to clear your browser cache :).

    Maybe this solves your problem.


    Kind regards,
    ~NightHawk~
     
  3. Pandalore

    Pandalore User

    Sorry for the late reply, I cleared my cache using both Firefox or Edge but still, it leaves me with a white screen :(
     
  4. Hi,

    did you enable the Flash Player and Cookies for the website?

    Without doing this, it is not possible to play.

    Kind regards,
    ~NightHawk~
     
  5. Pandalore

    Pandalore User

    Yes I did, no idea what's the problem now :(
     
  6. cupid151

    cupid151 User

    Three technical errors within 5 minutes Guess you better extend this event since much time was taken up in tech errors Why Why Why all the technical errors 4 within 8 minutes
     
    Last edited: Apr 9, 2017
  7. Pandalore

    Pandalore User

    Still cant play, white screen :(.
     
  8. Air-Base

    Air-Base Guest

    Hello Pandalore,
    please write to the support.

    Kind regards,
    Air-Base
     
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