Planes have disappeared from radar

Discussion in 'Questions & Bug Reports' started by *Olli83*, Feb 23, 2025.

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  1. *Olli83*

    *Olli83* User

    Hello everyone,
    Unfortunately, around 3:20 p.m., some planes simply disappeared from my radar.
    Although they still had 4-5 hours to land.
    Support has been informed. But there won't be a solution in the next 2 hours.
    The planes are gone WITHOUT being handled. :(
    That's very, very annoying. :mad:
    I apologize to all my buddies from the bottom of my heart that the planes will come back without hearts and triple points.
    Sorry, sorry, sorry . . . :(
     
    *Olli83*, Feb 23, 2025
    #1
  2. Flight-Attendant

    Flight-Attendant Team Leader Team Skyrama

    Hello *Olli83*,

    on XP days and at weekends, the number of players is higher, and the data transfer is delayed.

    It has also been shown that you should not only leave the game idle when starting up, but also occasionally in between, as this reloads all the data.

    We know that it is difficult to find the CoinCorde (system plane) when the radar is full in order to process it, so it is important to update the game regularly.

    Support reported that no further problems were reported, and they have also responded to you in the meantime.
    It may also help to reset the router (unplug it briefly) and play via LAN cable if possible.


    Kind regards,
    Flight-Attendant
     
    Flight-Attendant, Feb 24, 2025
    #2