millions of lost coins

Early yesterday I had approximately 500,000,000 coins. Last night and today I have 20, 000! I have restarted my game at least 10 times. I need my coins to upgrade my L planes. Please give them back.

 

If you still having this problem, please contact to support so can check log and remember your ID-number.

 

Thank you Mod-Mama for your advise. I just sent a second request for help with my lost coin situation and this time included my ID-number.

 

Hi Mod-Mama, Thank you again for your response quick yesterday. I have sent 2 requests to support by email and have posted here and still not fixed. I just realized I can't even buy L planes they require coins too!

Do you know if they replace the coins or go back to the earlier time when I had my coins? I do not want to play and find out they go back and I wasted my time playing now.

 

Sorry for delay. You sent those messages to support via game? Unfortunately I can't check that your issue now. But I'm sure that if log shows that you really had those millions of coins you should get them back. And there should be no reason for rollback, so I think you can keep playing

 

Thank you again for getting back to me. Yes, i sent 2 messages to support via the game as well as wrote here in the forum. I will look forward to getting my coins back soon.

 

Mod-Mama, It has been 3 days and I have not heard back from tech support!
Please look into this for me.
Thank you in advance.

 

I have sent mail about this to team but it's weekend now so... I'll contact to them on Monday again when they're back at office. I apologize that this takes time.

 

You mentioned that you thought it was okay for me to play and I would not lose whatever I accumulate. Please make sure tech support does NOT "roll back" as you called it, meaning I have been playing and collecting stars, glass etc. for nothing!

 

Hello RainbowInTheSky,
now support will take care about your questions.
That is the reason why I close this thread now.