Bug Purchasing more aircraft than tokens available

Hello,
This is the second time since the beginning of the event that I’ve encountered an issue when purchasing planes.
I sometimes misclick when purchasing planes, I do one extra click, which causes the total cost to exceed my available tokens. When this happens, the game crashes. However, after reloading the game, I notice that fewer planes were purchased than intended, while the full amount of tokens has still been deducted.

Example of what just happened:
I had 2 957 tokens. I wanted to buy 19 D1SC0-M3D1 to start tuning them while waiting to get enough tokens for the 20th one before sending them out. However, I likely clicked 20 times instead of 19 during the purchase.
The game crashed, and after logging back in, I only had 16 D1SC0-M3D1 instead of the 19 that should have been purchased. Meanwhile, the tokens were still fully deducted. 2957 - 2850 = 107 tokens that I have now.

Could you please help me with this issue? It’s quite frustrating that the game crashes and incorrectly deducts tokens / incorrectly puchases planes instead of simply displaying an “insufficient tokens” error message.

Thank you for your understanding.

 

Hello Pokou,

Please contact support, login to your account in a web browser of your choice and click the support button in the bottom right corner.


Since we can't help you here, I'm closing this thread again.


Kind regards,
Flight-Attendant

~Thread closed~​