skyrama freezes and stops working

Discussion in 'Questions & Bug Reports' started by martijnvo, Feb 22, 2026 at 11:27 AM.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
  1. martijnvo

    martijnvo User

    I have a new computer and on this new computer skyrama is not working.

    Old computer:
    Lenovo ideapad 3
    AMD Ryzen 5 5500U
    16 GB RAM
    Radeon grafics
    Windows 11 home 25H2 64 bit

    New computer:
    Lenovo ideapad 5
    AMD Ryzen 7 7735HS
    16GB RAM
    Radeon grafics
    Windows 11 home 25H2 64 bit

    What i have tried to do so far:
    1- Uninstall launcher,
    2- deleted all files (c:\user\myname\appdata\local\bigpoint
    3- deleted c:\user\myname\skyrama
    4- deleted all cookies
    5- updated computer, chrome and updated grafic card
    6- reinstalled laucher

    But it doesnt work. i can log in and it works for a minute or so, then freezes and dissapears.