Support XP Level UP Issue

Discussion in 'Questions & Bug Reports' started by bojour, Apr 10, 2026 at 9:06 PM.

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  1. bojour

    bojour User

    Hey Guys... I was currently on Lvl99 with 678.000.000 points...with a target of 830.000.000 with a difference of 152 before level up to 100...
    After the restart the figures changed from 678 to 519 with a new target of 750, which has now increased my difference to 231...This needs to be rectified soonest.. Thanks
     
    Last edited: Apr 10, 2026 at 9:42 PM
    bojour, Apr 10, 2026 at 9:06 PM
    #1
    Norway likes this.
  2. Flight-Attendant

    Flight-Attendant Team Leader Team Skyrama

    Hello bojour,

    there was a level balancing update today; you can find more information in the announcement.


    Kind regards,
    Flight-Attendant
     
    Flight-Attendant, Apr 10, 2026 at 9:15 PM
    #2
  3. bojour

    bojour User

    I saw the update.. It still does not explain why I was robbed of my points.. I was closer to approaching my target before the change, now I have been pushed back by 079.000.000 points...Kindly explain.Thank you
     
    Last edited: Apr 10, 2026 at 9:55 PM
    bojour, Apr 10, 2026 at 9:32 PM
    #3
    Norway likes this.
  4. Flight-Attendant

    Flight-Attendant Team Leader Team Skyrama

    Hello bojour,

    we can't change anything about it; the adjustment has been recreated because the previous balancing had errors and therefore didn't reach everyone.


    Kind regards,
    Flight-Attendant
     
    Flight-Attendant, Apr 10, 2026 at 10:19 PM
    #4
  5. bojour

    bojour User

    So basically all my time, effort and money spent on achieving my target was wiped out becuase of your errors ? Thank you.
     
    bojour, Apr 10, 2026 at 10:55 PM
    #5
    Norway likes this.
  6. Norway

    Norway User

    The same with me another slap in the face, or kick in the groin. so what's next return to start go to jail. just give us back our levels. besse
     
    Norway, Apr 11, 2026 at 6:51 AM
    #6
  7. michielvde

    michielvde User

    I can only speak for my own account but I don't think anyone lost points, what they did is changing the level curve so the same amount of EP you had yesterday is now a different level.

    The game doesn't really show you your total amount of EP, it only shows your EP progress within a level (you see that when you level up, then the counter resets to 0/1000000 for example).
    So even if you're still in the same level, if the EP requirements were changed it might look like suddenly a bunch of points disappeared but that doesn't necessarily mean they have :)

    (edit: I actually think this is a good update, the previous level curve was a bit weird as in that is went DOWN for a certain piece. That meant that you basically jumped from level 92 to 96, you couldn't get anything inbetween.)
     
    Last edited: Apr 11, 2026 at 10:45 AM
    michielvde, Apr 11, 2026 at 10:34 AM
    #7
    BLONDI2011, Flight-Attendant and olandiano like this.
  8. olandiano

    olandiano User

    Good afternoon, i have a question about the levels.
    When i have finished level 92 in what level i arrive and how many EP,s i needed?:D


    [​IMG]
     
    olandiano, Apr 13, 2026 at 11:33 AM
    #8
  9. Flight-Attendant

    Flight-Attendant Team Leader Team Skyrama

    Hello olandiano,

    The list is correct; it's not a linear progression.

    There are levels that require more XP and others that require less. This is intentional.


    Kind regards,
    Flight-Attendant
     
    Flight-Attendant, Apr 13, 2026 at 1:43 PM
    #9
  10. olandiano

    olandiano User

    Okay, thank you very much:)
     
    olandiano, Apr 13, 2026 at 5:29 PM
    #10
    Flight-Attendant likes this.
  11. BLONDI2011

    BLONDI2011 User

    I was level 92 and had 1,900,000 EP to earn by the time I reached level 93. After reaching over 500,000 EP, I advanced to level 94.
    In my opinion, these levels are spread out and fair according to points.
     
    BLONDI2011, Apr 14, 2026 at 1:51 AM
    #11